THE LEGAL STUFF

Love a good document? Check out our jargon-free policies below

Terms of use
Privacy Policy
Cookie Policy

PRIVACY POLICY

Here at Peachy, we value our customers' trust and want to ensure you can trust us to process and store your information in a safe and lawful manner. We take the security of your information and ensuring our compliance with privacy laws very seriously.

We ask that you read this privacy policy carefully.


Within this privacy policy, the terms ‘we’, ‘us’ and ‘our’ mean Peachy.

The terms ‘you’, ‘your’ and ‘yourself’ refer to anyone that interacts with our products and services.

Last updated: 21 November 2025

Who we are

This website is operated by Hlthie Ltd, trading as Peachy, a company registered in England & Wales:

Company number: 12901384

Registered address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ

ICO Registration Number: ZB080024

Peachy is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 967392).

As of 21 November 2025, all operations relating to Peachy health insurance products — including policy servicing, claims, complaints — have been transferred to Endurance Worldwide Insurance Limited, trading as Sompo, a company registered in England & Wales:

Company number: 04413524

Registered address: 1st Floor, 2 Minster Court, Mincing Lane, London EC3R 7BB

ICO Registration Number: Z8298046

Endurance Worldwide Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under reference 219654.

Sompo’s privacy policy can be found here.

Peachy continues to operate this website for general information only.

What types of information we collect

We collect very limited information through this website.

  • We do not collect personal data such as names, contact details or policy numbers through general browsing
  • We use only essential cookies to make the site work properly and performance cookies (Google Analytics) to understand, in aggregate, how visitors use our site
  • Google Analytics collects anonymous information such as page views, visit duration and general geographic region (for example, country)
  • No data collected through this website can be used to identify you personally

If you contact us directly (for example, about an old policy or data enquiry), we may collect and store your contact details and correspondence in order to handle your query or refer it to Sompo, who now manage all Peachy health-insurance policies. This information is handled securely retained for seven years to meet our regulatory, legal and audit obligations.

For more information, see our Cookie Policy.

How we use this information

Peachy does not use any website data for marketing, profiling or automated decision-making.

We use and retain limited data only for the following purposes:

  • To handle enquiries relating to historic policies or data requests, including referral to Sompo, who now manage all Peachy health-insurance policies. Maintain accurate records for audit or inspection
  • To comply with legal and regulatory requirements, including FCA and HMRC obligations
  • To maintain accurate records for audit, inspection and assurance purposes
  • To defend or respond to potential legal or regulatory claims
  • We do not share archived data with any third party except where required by law.

All archived data is handled securely and retained for seven years in line with our regulatory, legal and audit obligations.


We do not share data with any other third party except Sompo (for policy-related matters) or where required by law.

Our Data Protection officer

We have appointed a Data Protection Officer, who oversees how we handle your personal information. If you have any questions about our Privacy Policy or how we store your personal information, please contact us at dpo@peachy.health

Your rights

Under UK data-protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data (where applicable)
  • Object to or restrict processing in certain circumstances
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly

If your request concerns archived records held by Peachy, contact us at dpo@peachy.health

If your request relates to a policy or claim, please contact Sompo’s Global Data Privacy Officer at Privacy@sompo-intl.com

You can learn more about your rights at www.ico.org.uk

How we protect your information

Archived data held by Peachy is stored securely and access is limited to authorised personnel.

We apply appropriate organisational and technical safeguards to prevent unauthorised access, alteration or disclosure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology or our business structure.

The most recent version will be available on this page.

Peachy is the trading name of Hlthie Ltd, which is authorised and regulated by the Financial Conduct Authority (firm reference number 967392)
Hlthie Ltd is incorporated in England and Wales (company number: 12091384)
Our registered address is 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ